Beach chair and shade shortages, often due to other hotel guests occupying the designated area.
Inconsistent service and quality at à la carte restaurants.
Beds described as uncomfortable or 'hard as a rock'.
Heads up
Significant negative changes to the chain's loyalty program, including elimination of benefits like free airport transfers and unlimited à la carte dinners for higher tiers.
Inconsistent enforcement of beach area boundaries, leading to Aquamarine guests struggling to find chairs.
Reports of bed bugs in some instances, requiring room changes.
Beach & Pool
Beach access - shared
Pristine white-sand beach (Arena Gorda Beach) with towels and umbrellas provided.
5 pools - outdoor pool, swim-up bar, adult-only pool