Blue Diamond Luxury Boutique Hotel
Riviera Maya, Mexico · 5★
Blue Diamond Luxury Boutique Hotel
Riviera Maya, Mexico · 5★ · Adults only
Resort websiteProperty
Guest reviews
Top praise
- Excellent food quality, great flavor, and beautiful presentation.
- Outstanding, attentive, friendly, and personable staff.
- Peaceful, tranquil, and serene environment.
Common complaints
- Maintenance issues (worn furniture, damaged walkways, non-functioning hot tubs, old electrical systems, pools not cleaned frequently enough, private plunge pools draining on their own).
- Outdated rooms (e.g., no USB ports, thermostat issues).
- Checkout policy (hourly charge after a 1-hour grace period).
Heads up
- Deferred investment and widespread maintenance issues across the property.
- Hourly charge for staying on the property after the 1:00 PM checkout grace period.
- Construction noise from a neighboring resort can be an issue at times.
Beach & Pool
Palm-filled white sandy beaches, described as soft sand and not overly rocky, offering a pleasant and quiet ocean view.
Food & Drink
3 restaurants
Transfer
Transfer not included.
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