Iberostar Waves Tucan
Riviera Maya, Mexico · 5★
Property
Guest reviews
Top praise
- Great pool area and perfect beach
- Excellent staff and service
- Beautiful grounds, jungle, and abundant wildlife
Common complaints
- Inconsistent quality of specialty restaurants/food
- Lack of shade at the main pool
- Difficulty getting beach chairs
Heads up
- Past reports of guests getting sick from food or water (older Reddit comment)
- Recent reports of room cleaning staff stealing items (Booking.com review)
Beach & Pool
Seaweed risk: moderate
Sargassum is a seasonal and unpredictable issue in the Riviera Maya. While some past reviews mentioned the beach not being overrun, it's a general concern for the region.
Pristine white-sand beach with crystal-clear, shallow turquoise waters.
Food & Drink
8 restaurants
Family
Fits a family of 5 (connecting rooms required)
Confirm room availability with the hotel before booking.
Offers: kids club (4-12), teen club, babysitting, kids pool, cribs
Transfer
Transfer not included.
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