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Krystal Grand Puerto Vallarta

Puerto Vallarta, Mexico · 4.5★

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Krystal Grand Puerto Vallarta
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Krystal Grand Puerto Vallarta

Puerto Vallarta, Mexico · 4.5★

Resort website
Short transferLow seaweed risk

Property

Sizelarge resort (451 rooms)
ChainKrystal Hotels & Resorts
Vibemixed
Typical guestsfamilies, couples
Layoutmultiple buildings (Resort and The Hacienda sections)

Guest reviews

4.2on TripAdvisor· 8,803 reviews

#33 of 201 hotels in Puerto Vallarta

Top praise

  • Staff attentiveness and friendliness
  • Great location and beach access
  • Excellent pools (especially adult pool and infinity pool)

Common complaints

  • Food quality (bland, over/undercooked, limited choices, food poisoning concerns)
  • Cleanliness/maintenance issues in rooms (dirty floors, mold, broken fixtures, stained towels)
  • Slow/inconsistent service (at bars, for coffee, for towels/water replenishment)

Heads up

  • Food poisoning concerns reported in reviews
  • Mold in rooms reported in reviews
  • Ongoing construction noise reported
  • Dirty recycled cups reported

Beach & Pool

Beach access - private

Seaweed risk: none

One of the cleanest beaches in the world, with golden sand.

4 pools - family pools, adult-only pool, heated pools, private pools

Food & Drink

7 restaurants

Family

Fits a family of 5 (connecting rooms required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, babysitting, kids pool, cribs

Transfer

10 min from airport (PVR)

Transfer not included.

Family

Fits a family of 5 (connecting rooms required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, babysitting, kids pool, cribs

Transfer

10 min from airport (PVR)

Transfer not included.

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