Melia Casa Maya
Riviera Maya, Mexico · 4★
Property
Guest reviews
Top praise
- Beautiful decor and interior design
- Friendly and attentive staff
- Excellent beach quality (Langosta Beach)
Common complaints
- Inconsistent restaurant hours and reservation issues
- Buffet food not labeled
- Some areas still experiencing 'kinks' after renovation
Heads up
- Some guests reported food poisoning
- Rooms smelling like mold in some instances
- Property described as dirty and run down by some guests after renovation
Beach & Pool
Seaweed risk: low
Pristine white sands and turquoise Caribbean waters. Langosta Beach is considered one of the most beautiful in the Hotel Zone. The sand is groomed overnight.
Food & Drink
4 restaurants
Family
Fits a family of 5 (suite required)
Confirm room availability with the hotel before booking.
Offers: kids club (5-12), waterpark, kids pool, cribs
Babysitting not available.
Transfer
Transfer not included.
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