Occidental Costa Cancun
Cancun, Mexico · 4★
Property
Guest reviews
Top praise
- Friendly and amazing staff, providing good service.
- Clean rooms and facilities.
- Good value for an all-inclusive resort.
Common complaints
- Small size of the buffet restaurant, leading to chaos during meal times.
- Loud music and noise from surrounding buildings/air conditioners.
- Small beach area and swimming area, sometimes affected by sargassum.
Heads up
- One serious review mentioned 'LACK OF BASIC SAFETY CAUSES DEATH' (though details are unclear and it's a single report).
- Reports of 'feces along shoreline' and 'smells of gasoline' due to proximity to ferry terminal.
- Some guests reported getting sick from the food.
Beach & Pool
Seaweed risk: moderate
Sargassum season typically runs from April to October, peaking between May and August. Conditions can vary daily and by specific beach area. Some reviews mention heavy sargassum.
Quiet, white sand beach on Linda Beach bay, with crystal-clear waters. Located between two boat docks.
Food & Drink
4 restaurants
Family
Fits a family of 5 (connecting rooms required)
Confirm room availability with the hotel before booking.
Offers: kids club (4-11), waterpark, babysitting, kids pool, cribs
Transfer
Transfer not included.
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