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Paradisus Playa del Carmen

Riviera Maya, Mexico

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Paradisus Playa del Carmen
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Paradisus Playa del Carmen

Riviera Maya, Mexico

Resort website
Top rated

Property

Sizelarge resort (510 rooms)
ChainMelia Hotels International
Vibemixed
Typical guestsfamilies, couples
Layoutmultiple buildings, split into family-friendly (La Esmeralda) and adults-only (La Perla) sections

Guest reviews

4.5on TripAdvisor· 18,011 reviews

#41 of 446 hotels in Playa del Carmen

Top praise

  • Excellent for families with a dedicated kids' club and waterpark.
  • High-quality food with a wide variety of dining options.
  • Beautiful grounds and modern decor.

Common complaints

  • Difficulty getting dinner reservations without booking early.
  • Room service can be slow with limited options.
  • Some guests experienced issues with staff trying to sell timeshares.

Beach & Pool

Beach access - shared

Seaweed risk: moderate

Seaweed can be present, especially during certain times of the year, but the resort actively cleans the beach.

Palm-lined, white-sand beaches with calm, swimmable waters.

5 pools - lagoon-style, swim-up bar, kids pool, adult-only pool, activity pool

Food & Drink

14 restaurants

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (1-12), teen club, waterpark, babysitting, kids pool, cribs

Transfer

45 min from airport (CUN)

Transfer not included.

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (1-12), teen club, waterpark, babysitting, kids pool, cribs

Transfer

45 min from airport (CUN)

Transfer not included.

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