Riu Palace Mexico
Riviera Maya, Mexico · 5★
Property
Guest reviews
Top praise
- Excellent food and variety
- Stunning and amazing beach
- Friendly and helpful staff/excellent service
Common complaints
- Dated rooms/need upgrade
- Limited and poor-quality room service menu
- Limited shade at the beach
Heads up
- The hotel will convert to an adults-only property from September 5, 2026, ceasing to be family-friendly.
- Student/Spring Breaker groups are not permitted at any time.
Beach & Pool
Seaweed risk: moderate
Sargassum is a seasonal concern in the Riviera Maya, but the resort actively works to keep the beach clean. [cite: 26, 35 in previous search]
Stunning, long, wide, white-sand beach with palm trees for shade and calm Caribbean waters suitable for swimming. The beach is actively kept clean from seaweed.
Food & Drink
6 restaurants
Family
Does not typically fit a family of 5
Offers: kids club (4-12), kids pool
Transfer
Transfer not included.
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