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Riu Palace Riviera Maya

Riviera Maya, Mexico · 5★

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Riu Palace Riviera Maya
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Riu Palace Riviera Maya

Riviera Maya, Mexico · 5★

Resort website
Top rated

Property

Sizemedium resort (460 rooms)
ChainRIU Hotels & Resorts
Vibefamily / mixed
Typical guestsfamilies, couples, luxury travelers, Canadian and US travelers
Layout3-story main building surrounded by extensive tropical gardens

Guest reviews

4.5on TripAdvisor· 8,710 reviews

#36 of 452 hotels in Playa del Carmen

Read reviews

Top praise

  • Friendly and accommodating staff.
  • Cleanliness of the resort.
  • Delicious food with a wide variety of choices.

Common complaints

  • Beach vendors can be annoying.
  • Some rooms may have a hit or miss quality.
  • Sargassum (seaweed) can be present on the beach.

Heads up

  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. The hotel reserves the right to withhold admission and may remove guests disturbing others. Parties in rooms are not permitted.

Beach & Pool

Beach access - white sand

Seaweed risk: moderate

Some reviews mention seaweed, but it was not always a significant issue.

The hotel is located directly on a spectacular stretch of beautiful white sand beach in Playacar.

5 pools - outdoor, swim-up bar, kids pool

Food & Drink

6 restaurants

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), kids pool, cribs

Babysitting not available.

Transfer

45 min from airport (CUN)

Transfer not included.

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), kids pool, cribs

Babysitting not available.

Transfer

45 min from airport (CUN)

Transfer not included.

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