Riu Palace Tropical Bay

Negril, Jamaica · 5★

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Riu Palace Tropical Bay

Negril, Jamaica · 5★

Resort website

Property

Sizemedium resort (452 rooms)

ChainRIU Hotels & Resorts

Vibemixed

Typical guestsfamilies and couples

Layout1 main building and 2-storey adjoining buildings (8-9 buildings total)

Guest reviews

4.2on TripAdvisor· 8,676 reviews

#1 of 2 hotels in Orange Bay

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Top praise

Exceptional cleanliness of the resort, including public areas and rooms (housekeeping twice daily).
Beautiful beach (Bloody Bay Beach) described as a major highlight.
Fun and engaging entertainment and various activities.

Common complaints

Long drive from the airport (Montego Bay).
Poor food quality and slow service in à la carte restaurants; difficult booking process via app.
Unfriendly staff, perceived begging for tips, and differential treatment towards guests.

Heads up

Strict 'Spring Breaker' policy: groups/individuals (regardless of age) are not allowed at any time; hotel reserves right to withhold admission or remove guests causing disturbance/complaints; parties in rooms are prohibited.
Some guest complaints regarding staff attitude, perceived discrimination, and cleanliness in buffet kitchens.

Beach & Pool

Beach access - private

Located on the sparkling white-sand shores of Bloody Bay Beach, offering two miles of picturesque Caribbean beach with complimentary sun loungers. Calm, clear turquoise waters.

4 pools - swim-up bar, kids pool, adult-only pool

Food & Drink

5 restaurants

Family

Fits a family of 5

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), babysitting, kids pool, cribs

Transfer

72 min from airport (MBJ)

Transfer not included.

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Riu Palace Tropical Bay

Property

Guest reviews

What travelers say(4)

Beach & Pool

Food & Drink

Family

Transfer

More resorts in Negril