Riu Palace Tropical Bay
Negril, Jamaica · 5★
Property
Guest reviews
Top praise
- Exceptional cleanliness of the resort, including public areas and rooms (housekeeping twice daily).
- Beautiful beach (Bloody Bay Beach) described as a major highlight.
- Fun and engaging entertainment and various activities.
Common complaints
- Long drive from the airport (Montego Bay).
- Poor food quality and slow service in à la carte restaurants; difficult booking process via app.
- Unfriendly staff, perceived begging for tips, and differential treatment towards guests.
Heads up
- Strict 'Spring Breaker' policy: groups/individuals (regardless of age) are not allowed at any time; hotel reserves right to withhold admission or remove guests causing disturbance/complaints; parties in rooms are prohibited.
- Some guest complaints regarding staff attitude, perceived discrimination, and cleanliness in buffet kitchens.
Beach & Pool
Located on the sparkling white-sand shores of Bloody Bay Beach, offering two miles of picturesque Caribbean beach with complimentary sun loungers. Calm, clear turquoise waters.
Food & Drink
5 restaurants
Family
Fits a family of 5
Confirm room availability with the hotel before booking.
Offers: kids club (4-12), babysitting, kids pool, cribs
Transfer
Transfer not included.
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