Grand Sirenis Riviera Maya Resort and Spa
Riviera Maya, Mexico · 4.5★
Property
Guest reviews
Top praise
- Beautiful grounds, natural setting, and abundant wildlife
- Variety of pools, including a lazy river and kids' pool
- Spacious and clean rooms with amenities like private hot tubs
Common complaints
- Rude/unhelpful staff (inconsistent service)
- Difficulty booking a la carte restaurants/limited availability
- Sargassum seaweed on the beach (seasonal impact)
Heads up
- Significant sargassum seaweed issues, particularly during peak season, impacting beach usability and smell.
- Reports of drug dealers on the public beach area adjacent to the resort.
- Inconsistent staff service, with some guests reporting rude or dismissive interactions.
- Humidity and potential for moldy smells in rooms, along with poor soundproofing.
Beach & Pool
Seaweed risk: moderate / high
Sargassum seaweed is a natural phenomenon in the Mexican Caribbean. Peak season is typically June through August, with increased amounts. The resort uses booms to help mitigate seaweed on its beach, but conditions can vary daily.
Beautiful stretch of virgin white, powder sand beach extending some two miles along the coast. Features gentle waves perfect for swimming, rocky outcroppings and reefs for snorkeling, and an authentic Mayan ruin within a heart-shaped inlet.
Food & Drink
10 restaurants
Family
Fits a family of 5 (standard room)
Confirm room availability with the hotel before booking.
Offers: kids club (4-12), teen club, waterpark, babysitting, kids pool, cribs
Transfer
Transfer not included.
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