Hard Rock Hotel Riviera Maya

Riviera Maya, Mexico · 5★

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Hard Rock Hotel Riviera Maya

Riviera Maya, Mexico · 5★

Resort website

Low seaweed riskTop rated

Property

Sizemega resort (1264 rooms)

ChainHard Rock Hotels

Vibemixed

Typical guestsfamilies, couples, party-goers

Layoutmultiple buildings, divided into family-friendly Hacienda and adults-only Heaven sections

Guest reviews

4.4on TripAdvisor· 24,083 reviews

#4 of 16 hotels in Puerto Aventuras

Top praise

Excellent for families with a dedicated family section and water park
High-quality food and diverse dining options, especially in the Heaven section
Protected lagoon beaches are safe for children and good for snorkeling

Common complaints

Lack of a traditional open ocean beach (lagoon style instead)
Additional costs for some activities like arcade games and certain Woodward experiences
Water in lagoons can be murky at times

Heads up

Ongoing infrastructure upgrades in select guest room areas between March 9 and June 7 (9:00 AM to 6:00 PM daily).
Mandatory credit card hold required at check-in.

Beach & Pool

Beach access - private

Seaweed risk: low

Lagoon-style, protected coves with calm, clear water, suitable for swimming, snorkeling, and kayaking. White sand.

6 pools - kids pool, family-friendly pool, adult-only pool, swim-up bar, infinity

Food & Drink

9 restaurants

Family

Fits a family of 5 (connecting rooms required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, babysitting, kids pool, cribs

Transfer

60 min from airport (CUN)

Transfer not included.

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Hard Rock Hotel Riviera Maya

Property

Guest reviews

What travelers say(5)

Beach & Pool

Food & Drink

Family

Transfer

More resorts in Riviera Maya