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Hilton Cancun, An All-Inclusive Resort

Riviera Maya, Mexico · 4.5★

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Hilton Cancun, An All-Inclusive Resort
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Hilton Cancun, An All-Inclusive Resort

Riviera Maya, Mexico · 4.5★

Resort website
Short transferTop rated

Property

Sizelarge resort (715 rooms)
ChainHilton
Vibefamily
Typical guestsfamilies with younger children
Layoutmultiple buildings, two connected wings, nestled between the Caribbean Sea and a mangrove nature preserve

Guest reviews

4.6on TripAdvisor· 5,462 reviews

#27 of 341 hotels in Cancun

Top praise

  • Modern, upscale design and spacious rooms.
  • Family-friendly amenities, including kids' club and water park.
  • Good variety of dining options.

Common complaints

  • Seaweed on the beach and associated smell.
  • Slow check-in and occasional power outages.
  • Limited adult activities and entertainment.

Heads up

  • Significant sargassum (seaweed) problem during certain seasons, impacting beach usability and causing odor.
  • Some guests report feeling 'trapped' due to strict entry/exit policies and difficulty inviting outside guests.

Beach & Pool

Beach access - private

Seaweed risk: high

Massively present during Sargassum season (April-September), making the beach unusable and causing an awful stench.

Long, secluded stretch of Mayan coastline. Can be affected by seaweed.

13 pools - infinity, kids pool, adult-only pool, splash pool, swim-up bar

Food & Drink

12 restaurants

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, kids pool, cribs

Babysitting not available.

Transfer

15 min from airport (CUN)

Transfer not included.

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, kids pool, cribs

Babysitting not available.

Transfer

15 min from airport (CUN)

Transfer not included.

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