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Moon Palace Cancun

Riviera Maya, Mexico · 5★

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Moon Palace Cancun

Riviera Maya, Mexico · 5★

Resort website
Short transferTransfer included

Property

Sizemega resort (2036 rooms)
ChainPalace Resorts
Vibefamily / mixed
Typical guestsfamilies, couples
Layoutmultiple buildings (Sunrise, Nizuc, and The Grand sections)

Guest reviews

4.5on TripAdvisor· 40,634 reviews

#63 of 341 hotels in Cancun

Read reviews

Top praise

  • Fantastic food and drinks with a wide variety of options
  • Extensive facilities and endless activities for all ages
  • Excellent pools and water park

Common complaints

  • Sargassum seaweed on the beach and associated odor
  • Beach water not as clear/turquoise as other Caribbean locations
  • Difficulty getting restaurant reservations during peak times

Beach & Pool

Beach access - private

Seaweed risk: moderate

The resort has a sargassum barrier system and a round-the-clock removal system to keep the beaches clear. Sargassum is an unpredictable phenomenon.

Large stretch of sand, but the water is not as turquoise as other parts of the Mexican Caribbean. Sargassum can be an issue, but the resort has a barrier system and cleans the beach frequently.

7 pools - outdoor, kids pool, swim-up bar, heated pools

Food & Drink

17 restaurants

Family

Fits a family of 5

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, kids pool, cribs

Transfer

10 min from airport (CUN)

Family

Fits a family of 5

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, kids pool, cribs

Transfer

10 min from airport (CUN)

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