Iberostar Quetzal
Riviera Maya, Mexico · 5★
Property
Guest reviews
Top praise
- Beautiful beach and natural surroundings with wildlife
- Family-friendly amenities and activities (Star Camp, kids' pool)
- Attentive and friendly staff
Common complaints
- Rooms needing updating (prior to recent renovations)
- Lack of A/C in some public spaces (prior to recent renovations)
- Sargassum on the beach at certain times
Heads up
- Hotel closure for renovations from May 15, 2026, to November 30, 2026.
Beach & Pool
Seaweed risk: moderate
Reviewers mention sargassum can be present, suggesting to visit at a time of year with less sargassum if possible.
Pristine white sands with cool turquoise waters, considered one of the best beaches in Riviera Maya.
Food & Drink
8 restaurants
Family
Fits a family of 5
Confirm room availability with the hotel before booking.
Offers: kids club (4-12), babysitting, kids pool
Transfer
Transfer not included.
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