Trip Signal
HomeSign inStart Free Trial
Trip Signal
Explore Resorts
HomePricingHelpContact
Sign inStart Free Trial

Moon Palace The Grand Cancun

Cancun, Mexico · 5★

  1. Home
  2. /
  3. Resorts
  4. /
  5. Moon Palace The Grand Cancun
Moon Palace The Grand Cancun
Map View

Moon Palace The Grand Cancun

Cancun, Mexico · 5★

Resort website
Short transferTransfer includedTop rated

Property

Sizemega resort (1304 rooms)
ChainPalace Resorts
Vibefamily
Typical guestsfamilies with children of all ages, multi-generational travelers
Layoutmultiple low-rise buildings

Guest reviews

4.7on TripAdvisor· 14,941 reviews

#50 of 341 hotels in Cancun

Top praise

  • Exceptional staff and service
  • Cleanliness and beauty of the property
  • Variety and quality of food and restaurants

Common complaints

  • Slippery cement at the waterpark
  • Some water slides shown in older videos are no longer available
  • Spa services are expensive and resort credits have limitations

Heads up

  • Slippery surfaces in the waterpark noted as a safety concern
  • High-pressure sales tactics for vacation ownership reported by some guests

Beach & Pool

Beach access - private

Seaweed risk: moderate

Sargassum has been a problem in recent years, but was not an issue in December 2019.

Well-groomed, clean, soft, light-colored sand.

9 pools - infinity, swim-up bar, kids pool, adult-only pool, Olympic pool, wave pool, lazy river

Food & Drink

12 restaurants

Family

Fits a family of 5

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, kids pool, cribs

Transfer

15 min from airport (CUN)

Family

Fits a family of 5

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), teen club, waterpark, kids pool, cribs

Transfer

15 min from airport (CUN)

More resorts in Cancun

Krystal Grand Cancun

Krystal Grand Cancun

Cancun, Mexico · 4★ · mixed

Mid-size resort — excellent for families of 5, with kids club (3-12).

Riu Ventura

Riu Ventura

Cancun, Mexico · 5★ · family

Large family resort — excellent for families of 5, with waterpark.

Occidental Costa Cancun

Occidental Costa Cancun

Cancun, Mexico · 4★ · mixed

Mid-size resort — good for families, with waterpark.

Grand Fiesta Americana Coral Beach Cancun All Inclusive Spa Resort

Grand Fiesta Americana Coral Beach Cancun All Inclusive Spa Resort

Cancun, Mexico · 5★ · mixed

Large resort — good for families, with waterpark.

Riu Latino

Riu Latino

Cancun, Mexico · 5★ · adults-only / lively / mixed

Large adults-only resort — with waterpark, 4.5/5 on TripAdvisor.

Majestic Mirage Costa Mujeres All Suite Resort

Majestic Mirage Costa Mujeres All Suite Resort

Cancun, Mexico · 5★ · mixed

Large resort — good for families, with waterpark.

© 2026 Trip Signal

Terms & ConditionsPrivacy PolicyGo ProHelpBlogContact