Oceano Palace
Mazatlan, Mexico · 3.5★
Property
Guest reviews
Top praise
- Friendly and helpful staff, particularly the activities team.
- Well-maintained rooms and spotless hotel facilities.
- Excellent beachfront location in Zona Dorada with one of the best beaches.
Common complaints
- Hotel appears run down with broken pool chairs and ripped umbrellas.
- Issues with room amenities such as non-functional air conditioning, safes, and chirping fire alarms.
- Overcrowding due to day passes being sold to the public.
Heads up
- The resort sells day passes, leading to overcrowding.
- Presence of persistent timeshare sellers in the vicinity.
- Potential for noise issues in rooms overlooking the pool, beach, and areas with ongoing construction.
- Recurring maintenance issues reported by guests.
Beach & Pool
Seaweed risk: none
A pristine, wide, and clean sandy beach on Playa Las Gaviotas, offering direct access and breathtaking views of Mazatlán's Three Islands.
Food & Drink
3 restaurants
Family
Does not typically fit a family of 5
Offers: kids club, babysitting, kids pool, cribs
Transfer
Transfer not included.
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