Pueblo Bonito Emerald Bay Resort and Spa

Mazatlan, Mexico · 5★

Map View

Pueblo Bonito Emerald Bay Resort and Spa

Mazatlan, Mexico · 5★

Resort website

Transfer includedLow seaweed riskTop rated

Property

Sizelarge resort (378 rooms)

ChainPueblo Bonito Hotels & Resorts

Vibemixed

Typical guestsfamilies, couples

Layoutmultiple buildings, freestanding villas set among 20 acres of lush gardens, ponds, and neoclassical architecture

Guest reviews

4.6on TripAdvisor· 7,730 reviews

#10 of 145 hotels in Mazatlan

Read reviews

Top praise

Friendly, helpful, and attentive staff.
Beautiful and expansive grounds with lovely pools.
Good food quality and variety, especially at à la carte restaurants.

Common complaints

Rooms could use a refresh/are dated, with worn tile and grout.
Some rooms have a musty/moldy smell.
Bar closing time (10:30 PM) is too early for some guests.

Heads up

Beach is often unswimmable due to rocky conditions or stinging jellyfish, particularly from May through summer.
Some reviews mention old beds and rooms in bad condition, not meeting 5-star expectations.
Reports of aggressive timeshare sales tactics at Pueblo Bonito properties (though not specific to Emerald Bay in these results, it's a chain-wide concern).

Beach & Pool

Beach access - private

Seaweed risk: low

Pristine sandy beach, 400 meters (437 yds) long, sweeping north in a grand crescent. The immediate beachfront can be rocky and unsuitable for swimming due to small stinging jellyfish during May and summer; a complimentary shuttle to a nearby swimmable beach is available.

3 pools - infinity, swim-up bar, kids pool, adult-only pool

Food & Drink

5 restaurants

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-11), babysitting, kids pool, cribs

Transfer

40 min from airport (MZT)

More resorts in Mazatlan

El Cid Castilla Beach

Mazatlan, Mexico · 4★ · family

Large family resort — good for families, with waterpark.

El Cid El Moro Beach Hotel

Mazatlan, Mexico · 4★ · family / mixed

Mid-size family resort — good for families, with kids club (4-12).

Royal Villas Resort

Mazatlan, Mexico · 4★ · mixed

Boutique resort — excellent for families of 5, with kids club.

El Cid Marina Beach

Mazatlan, Mexico · 4★ · mixed

Mid-size resort — good for families, with kids club (4-12).

Riu Emerald Bay

Mazatlan, Mexico · 5★ · mixed

Mega resort — excellent for families of 5, with waterpark.

Pueblo Bonito Mazatlan Resort

Mazatlan, Mexico · 4.5★ · mixed

Mid-size resort — good for families, with kids club (5-10).

Pueblo Bonito Emerald Bay Resort and Spa

Property

Guest reviews

What travelers say(4)

Beach & Pool

Food & Drink

Family

Transfer

More resorts in Mazatlan