Riu Playacar
Riviera Maya, Mexico · 5★
Property
Guest reviews
Top praise
- Comfortable and clean rooms
- Friendly and attentive staff
- Wide, calm, beautiful beach with clear water
Common complaints
- Inconsistent water pressure
- Unstable Wi-Fi
- Reception staff can be less warm than other staff
Heads up
- Spring break groups or unruly behavior is not allowed at any time of year
- Sargassum risk, especially during warmer months
- No elevators in the 3-story room buildings
Beach & Pool
Seaweed risk: moderate to high
Sargassum is more prevalent from April/May to October/November.
Pristine, soft white-sand, wide, calm beach with crystal-clear turquoise waters. Staff clears seaweed daily.
Food & Drink
4 restaurants
Family
Fits a family of 5
Confirm room availability with the hotel before booking.
Offers: kids club (4-12), waterpark, babysitting, kids pool
Transfer
Transfer not included.
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