Secrets Tulum Resort and Beach Club

Top praise

• Excellent service and attentive staff. [cite: 2 (previous search), 3 (previous search), 12 (previous search), 18 (previous search), 23 (previous search), 33 (previous search), 36 (previous search), 4]
• Beautiful, clean rooms and stunning design/architecture. [cite: 2 (previous search), 3 (previous search), 5 (previous search), 12 (previous search), 18 (previous search), 23 (previous search), 33 (previous search), 36 (previous search), 4]
• Variety and quality of pools (rooftop, swim-out, cenote-style). [cite: 3 (previous search), 6 (previous search), 7 (previous search), 15 (previous search), 16 (previous search), 18 (previous search), 22 (previous search), 32 (previous search), 33 (previous search), 36 (previous search)]

Common complaints

• Resort layout can be confusing/a lot of walking. [cite: 3 (previous search), 22 (previous search), 32 (previous search), 33 (previous search), 36 (previous search)]
• Beach is not directly on-site, requires a shuttle. [cite: 14 (previous search), 19 (previous search), 22 (previous search), 26 (previous search), 33 (previous search), 4]
• Limited nightlife/party atmosphere for some. [cite: 22 (previous search)]