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Occidental at Xcaret Destination

Riviera Maya, Mexico · 5★

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Occidental at Xcaret Destination
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Occidental at Xcaret Destination

Riviera Maya, Mexico · 5★

Resort website

Property

Sizelarge resort (765 rooms)
ChainOccidental Hotels & Resorts (part of Barceló Hotel Group)
Vibemixed
Typical guestsfamilies, couples
Layoutmultiple three-story buildings surrounded by gardens, pools, and river channels

Guest reviews

4.1on TripAdvisor· 26,740 reviews

#15 of 23 hotels in Solidaridad

Top praise

  • Gorgeous location and setting.
  • Abundance of wildlife.
  • Great staff.

Common complaints

  • Service can be lacking and unhelpful.
  • Difficulty getting reservations at specialty restaurants.
  • Weird smell in rooms and cold water.

Heads up

  • Some guests report disappointing service and lack of flexibility.
  • Spring break policy states the hotel cannot guarantee a spring-break-free environment.

Beach & Pool

Beach access - private

Seaweed risk: moderate

Riviera Maya generally experiences sargassum, especially in warmer months. The private cove may offer some protection.

Private cove with soft white sand and tropical palm trees, calm and kid-friendly with no waves.

7 pools - freshwater, saltwater (adults-only), kids pool, swim-up bar

Food & Drink

11 restaurants

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), waterpark, babysitting, kids pool, cribs

Transfer

45 min from airport (CUN)

Transfer not included.

Family

Fits a family of 5 (suite required)

Confirm room availability with the hotel before booking.

Offers: kids club (4-12), waterpark, babysitting, kids pool, cribs

Transfer

45 min from airport (CUN)

Transfer not included.

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